Report finds NHS complaints procedure needs overhaul

5 November 2013

Commissioned by the Prime Minister following the Francis report into failings at the Mid Staffordshire NHS Trust, a new report has proposed systems to overhaul the NHS complaints handling procedures.

Updated guidance issued on charging overseas visitors for NHS treatment

31 October 2013

The Department of Health (DH) has issued updated guidance on implementing the National Health Service (Charges to Overseas Visitors) Regulations 2011 for hospital charging in England, including information about the responsibilities of GPs and the interface between primary and secondary care.

Review of NHS staff engagement launched

29 October 2013

Care minister Norman Lamb has announced the launch of an independent review that will look at options for supporting employee voices and their stake in NHS organisations, to strengthen staff engagement in the health service.

Research claims sexual harassment “rife”

29 October 2013

A research report by an employment law firm claims that sexual harassment is “rife in the workplace” with six in ten working women having experienced a male colleague behaving “inappropriately” towards them.

Cold Weather Plan 2013 issued

25 October 2013

Public Health England (PHE) has published a Cold Weather Plan for England for 2013, which aims to prevent avoidable harm to health by alerting people to the negative health effects of cold weather and helping them to prepare and respond appropriately.

Plans announced in Immigration Bill to charge migrants for NHS care

22 October 2013

The Immigration Bill, announced by home secretary Theresa May, includes new measures to crack down on “health tourism”, including requiring GPs to vet the migration status of new patients and forcing temporary migrants such as overseas students to make a contribution to the NHS, including for access to general practice.

Monitor investigates first CCG competition regulations breach

22 October 2013

Monitor has opened its first investigation into whether patients have been disadvantaged by the way non-emergency hospital services were purchased by two clinical commissioning groups (CCGs) in the Blackpool, Fylde and Wyre area of Lancashire.