Ombudsman to offer better public service

13 December 2013

An independent review has recommended that the Government reforms the Local Government Ombudsman (LGO), which deals with poor council services, and has recommended that consideration be given to the creation of a single public services ombudsman for England.

GMC finds many trainee doctors experience bullying

13 December 2013

The General Medical Council’s (GMC’s) annual survey of doctors in training has unearthed high levels of complaints about bullying behaviour from trainers, prompting the regulator to call on employers to reflect carefully on the results.

Increase in assaults on NHS workers

11 December 2013

NHS Protect, the government agency that works to identify and tackle crime across the health service, has released its latest figures for 2012/13 on reported physical assaults against NHS staff in England, indicating a significant rise.

RCP audit finds elderly under-represented in talking therapies referrals

6 December 2013

The second National Audit of Psychological Therapies, carried out by the Royal College of Psychiatrists (RCP) and based on data from 2012, has found that only 6% of service users were over 65 despite this group making up an estimated 21% of the total population with common mental health problems.

Changes to GPs’ contract reduce tick-box targets

28 November 2013

GP contract changes for 2014 to 2015 have been agreed between the British Medical Association’s (BMA) general practitioners’ committee (GPC) and NHS England, directed by the Department of Health (DH). The BMA affirmed that GPs would now “have more time to spend on direct clinical care following major contractual changes to reduce bureaucracy and cut targets”.