Last reviewed 18 May 2021

As Government restrictions ease further, Transport for London (TfL) has said that it is ready to welcome back customers to a near-normal service that is now in place across its network.

An enhanced cleaning regime is still in place to ensure the network is cleaner than ever with trams, buses and stations cleaned with hospital-grade cleaning substances that kill viruses and bacteria on contact and provide ongoing protection.

More than 1000 hand sanitisers are installed across the network and 200 UV light devices are continually sanitising escalator handrails.

Independent testing by Imperial College London has been carried out monthly since September, taking swabs or air samples of touch points in stations, buses and air ticket halls, and this has found no traces of coronavirus on the transport network.

Buses, which are cleaned daily, have been modified to keep windows propped open and are also fitted with a range of air extraction and ventilation systems. These systems, in conjunction with leaving windows open and the frequent opening of doors, ensure the flow of fresh air through the vehicle, TfL has highlighted.

It is now running a full and comprehensive bus network of around 8000 buses every day. After consultation with the Department for Transport (DfT), and in line with bus services across the country, the capacity of buses was doubled on 17 May.

This means that most seats on buses can be used, with the capacity of double-decker buses increasing to around 60 people. However, rear-facing seats in bays will be blocked off to continue to reduce the risk of transmission.

Customers are encouraged to make journeys at quieter times to help spread demand across the day. These are currently between 08:15 and 16:00 and after 17:30 during the week, and before noon and after 18:00 at weekends.

TfL has been working with businesses throughout the pandemic to help spread peaks in demand. As a result, many employers have enabled their staff to stagger their journey times and many workers have been travelling at different times or taking different routes to work.

Face coverings must continue to be worn, covering both the mouth and nose, in stations, on platforms and for the full duration of a journey, unless an exemption applies.

To date around 172,000 customers have been stopped from travelling with around 3300 receiving a fixed penalty notice. TfL will be handing out free face coverings at key interchange stations.