Last reviewed 5 July 2022

More and more businesses are introducing worker management systems based on Artificial Intelligence (AI) to increase their efficiency and productivity or to identify occupational safety and health risks.

This is one of the findings of a report produced by the European Agency for Safety and Health at Work (EU-OSHA), Artificial Intelligence for Worker Management: An Overview.

It explores the consequences of the deployment of these systems on workers and analyses the applicable regulatory context. The report also includes recommendations for the development and use of human-centred systems in the workplace.

An upcoming complementary report will focus on the implications of the use of such worker management systems for occupational safety and health (OSH).

In 2020, EU-OSHA launched a four-year research programme on digitalisation and OSH with the aim of supporting evidence-based policy-making by providing deeper insights into the consequences of digitalisation on workers’ health, safety and wellbeing, and how these are addressed at the research, policy and practice levels, as well as by describing examples of successful practices.

The aim of the project was to identify gaps, needs and priorities for OSH and make recommendations for policy, research and practices in order to support decision-making discussed at a high-level workshop that concluded the project.

This report outlines the characteristics of these new forms of worker management, the consequences of their deployment in workplaces on workers’ health, safety and wellbeing, and how these are addressed at the research, policy and practice levels.

It also includes recommendations for policy, research and implementation for the development and use of human-centred AI worker management systems in the workplace.