Last reviewed 16 May 2022

UK public transport technology provider, Passenger, has announced a major new partnership with Transport for Wales (TfW) as it prepares to unveil a new bus app and website for its TrawsCymru long distance bus network.

The multilingual app and website will support the Welsh Government's plans to achieve a bus system that boosts social equity and is capable of delivering the scale of modal shift needed to combat the climate emergency.

TrawsCymru is an integral part of the bus network in Wales, providing links between major towns and cities and helping people connect to work, education, health and leisure destinations.

It will launch on Passenger’s customer experience platform and utilise its journey planning, bus timetables and live vehicle tracking capabilities. Mobile app ticketing, complemented by ticket eCommerce on the website, will also help to provide a step change in digital access to the TrawsCymru services.

TfW chief executive, James Price, said: “Our purpose is to progress the Welsh government’s vision of a stable, easy-to-use network of bus services that fully connects to other methods of public transport. We want to provide a reliable, affordable, flexible and low-carbon transport network that supports more people to use the bus instead of their cars — and our new TrawsCymru app and website will complement our ongoing efforts”.

The new app will be launched in July, followed by the website in August.