Last reviewed 6 January 2021

From 28 January 2021, all registered childcare providers in England must use Ofsted’s online notification form to notify Ofsted of significant events, including reporting confirmed cases of Covid-19.

Early years providers should no longer notify Ofsted via telephone or email. The aim of the new system is to make the process faster and easier and the online form is accessible on mobile phones and tablets.

To use the online notification form providers will need:

  • their unique reference number (URN)

  • the childcare address

  • details of the incident and details of those involved.

Ofsted will confirm receipt of the information and providers can also download a copy for their records. Early years settings may be contacted for further information.

Early years providers should notify Ofsted as soon as practical, and in any case within 14 days of a notifiable event happening. For full guidance on what is classed as a notifiable event or serious incident, providers should refer to Ofsted’s early years and childcare compliance handbook.

Further information about accessibility for this service is available here.