The Traffic Commissioners’ office at Hillcrest House in Leeds, which takes all HGV and PSV applications, will only be processing digital communications until further notice due to the coronavirus pandemic. The public counter is closed and telephone calls will not be taken. Staff are working from home in accordance with government guidelines. A digital-only service will continue to be supported.

To apply for a new operator’s licence, go to www.gov.uk/apply-vehicle-operator-licence.

To make changes to an existing licence, see www.gov.uk/manage-vehicle-operator-licence .

For any urgent general queries please email the below address and give details of your query and a contact telephone number: Notifications@vehicle-operator-licensing.service.gov.uk.

Last reviewed 25 March 2020