Last reviewed 7 April 2021

The Driver and Vehicle Standards Agency (DVSA) has told operators that they will be able to report serious incidents with greater ease through a new online form available on computer, tablet or smartphone. After working with the industry, it has created the new PSV112 form which can be found — here.

The Agency has also updated the ER112 form for serious incidents involving Earned Recognition bus and coach operators (see — here). Operators are reminded that they must report serious incidents to the DVSA immediately and should always err on the side of caution and report even if they are not sure that the incident needs reporting.

Incidents to report

Operators must by law report incidents where any failure or damage may affect the safety of passengers or other road users, including:

  • fatalities

  • serious injuries (such as broken bones, damage to major organs or overnight hospitalisation)

  • a safety critical system failure (such as brake failure or wheel loss)

  • significant body damage (such as a bridge strike)

  • a vehicle fire (including arson)

  • a suspected serious safety defect.

Failure to inform the DVSA of a reportable incident may result in enforcement action and operators should not use or repair an affected vehicle before the Agency responds to the report.

The DVSA will also aim to be in contact within two working days after a report to confirm if the vehicle needs to be inspected.