Last reviewed 2 August 2021

Disabled passengers will have better access to public transport and a bigger say in how they travel under a new strategy intended to boost inclusivity across the entire network.

The Department for Transport (DfT) has unveiled a range of initiatives to remove barriers and improve confidence for disabled people as they return to trains, buses and taxis after the pandemic.

In addition, the Government will bring forward new regulations to force bus companies to provide audible and visual announcements onboard services. To help smaller companies achieve this, grants will be increased to £3.5 million. New research into the design of bus stops and stations will also ensure they are accessible for all.

Accessibility Minister Chris Heaton-Harris said: “Disabled passengers should be empowered to use all forms of transport with the same confidence as everyone else — whether by taxi, train, bus or ferry.”

Alongside local authorities, the DfT has said that it will work to reduce parking on pavements to declutter streets and free up paths, so that vulnerable pedestrians can make journeys more safely and easily.

For longer journeys, new £450,000 funding will help deliver more accessible toilets, through the Changing Places programme, on top of the £2.2 million already invested, to ensure most motorway services have the right facilities for the quarter of a million people who cannot use standard accessible ones.

The measures are part of the Government’s National Disability Strategy, full details of which can be found at

An announcement on next steps will be made later this year.