The Mayor of London and Transport for London (TfL) have unveiled “an ambitious plan” to work with boroughs, businesses and the freight and servicing industry to transform how deliveries are made in the capital.

Recognising that the movements of goods vehicles in the capital have increased by around 20% since 2010, the aim is to reduce road danger and congestion while helping to clean the capital’s toxic air.

A key part of the plan includes offering more click and collect points at Tube stations, with TfL launching a tender to bid for space in their stations and open more parcel lockers across the transport network.

TfL will make land available for micro-distribution centres in key locations to support sustainable last-mile deliveries in neighbourhoods across the capital, including by bike.

It will also work with businesses to encourage them to offer “green” delivery slots, which enable shoppers to choose a delivery window when drivers are already in their area.

TfL research shows that larger goods vehicles are involved in 63% of fatal collisions with cyclists, and 25% of fatal collisions with pedestrians, despite only making up 4% of the overall miles driven in the capital.

Lorries and vans also account for around a third of all nitrogen oxide emissions in the capital.

Mayor of London Sadiq Khan says that his Freight and Servicing Action Plan will help address these challenges.

“Freight is essential for London’s economy,” he said, “but for our future health and prosperity we need to be smarter about how we manage the millions of van and lorry journeys each week.”

More details of the Plan can be found at

Last reviewed 14 March 2019