Last reviewed 20 April 2020

Shuttles, capable of carrying up to 32 trucks and travelling at a speed of 140km/h, transport freight through the Channel Tunnel on a 24 hours a day, 365 days a year basis.

However, as with all businesses across Europe, Eurotunnel is having to adapt its entire transport model and processes to serve customers’ changing needs during the COVID-19 crisis, whilst protecting truck drivers and its own staff.

It has reduced the load factors on Freight Shuttles in order to increase social distancing for drivers and crew during the crossing and is encouraging drivers to follow government advice on hand sanitation and the use of personal protective equipment (PPE).

Eurotunnel has now added extra minibuses to maintain social distancing for truck drivers who can use these smaller buses at the company’s French terminal.

While the buses at the UK terminal are larger, and the routing is more complex due to the smaller size of the terminal, it has been working within these constraints to find a similar solution for social distancing at the UK end of the journey.

Following trials, Eurotunnel has arrived at a combination of buses and other crew vehicles that will enable it to ensure correct social distancing during the transfer from truck cab to club-car and back.

“We are confident that it meets the requirements for social distancing that will protect both your drivers and our staff,” Eurotunnel said.

On top of these measures, it has expanded capacity to carry commercial vans on Passenger Shuttles. Drivers using this service remain in their own vehicle throughout the crossing, with no minibus transfer and without contact with any others.

More information on this service, and other measures aimed at keeping the supply chain working, is available from the Freight Commercial Team who can be contacted via www.eurotunnelfreight.com/uk/contact-us.