Last reviewed 24 October 2023

The Care Quality Commission (CQC) has announced that it plans to start using its new single assessment framework regulatory approach in its South region from 21 November.

Between 21 November and 4 December a small number of planned assessments will be undertaken by the regulator with early adopter providers, while continuing to respond to risk.

It will then expand the new assessment approach to all providers based on a risk-informed schedule.

The CQC said it will be in contact to invite providers to be early adopters separately, which should be seen as an opportunity for them to get experience of the new ways of working and for the CQC to get their feedback about the process. At this stage the new assessment approach won’t apply to NHS trust well-led assessments and services that it does not rate. Those providers will be contacted soon with more detail.

The regulator said it will continue to involve providers in the development of new technology and ways of working during the rollout of the single assessment framework. There are opportunities to engage through the digital engagement platform and CitizenLab, as well as support webinars and other engagement events over the coming months. There will also be regular bulletins, webinars and supporting videos.

Guidance on the key questions and quality statements; evidence categories; using people's experiences of health and care; the role of I statements; and how quality and performance will be assessed is available here.

The CQC’s quality statements are pitched at the level of “good” and are based on the regulations.