Last reviewed 1 June 2020

The Health and Safety Executive (HSE), with the Department for Transport, has published a letter to reassure drivers, and to remind businesses, of the obligation to provide suitable toilet and handwashing facilities to drivers visiting premises.

The letter states that businesses which make or receive deliveries, must ensure that drivers have easy and safe access to toilets and handwashing facilities to support their health and wellbeing while carrying out their important work, which supports the economy.

The requirement is made under the Workplace (Health, Safety and Welfare) Regulations 1992, and the letter states preventing such access is against the law.

Regulations 20 and 21 of the regulations state that suitable and sufficient sanitary conveniences and washing facilities shall be provided at readily accessible places and that hot and cold running water and soap must be available to use.

The letter explains that while this obligation for business is not new, ensuring that hygiene facilities are made available to visiting drivers is especially important during the current COVID-19 crisis, to avoid unwanted public health implications and to help tackle the spread of the virus, at a time when there are fewer locations operating with facilities that drivers can access.

HSE guidance states that drivers must have access to welfare facilities located in the premises they visit as part of their work.

The responsibility in law to provide access rests with the person in control of the premises.

The letter can be accessed in full online.