Last reviewed 9 December 2020
As London moved from being under the national lockdown restrictions to being in Tier 2 of the Government's Covid alert levels, Transport for London (TfL) issued a plea to customers to plan ahead and to travel during quiet times.
It also reassured those returning to public transport that rigorous and enhanced cleaning of trains, buses and stations continues to ensure the network is cleaner than ever, with recent independent tests by Imperial College London showing no sign of the virus on the network.
More customers are expected to return as London's shops, businesses and hospitality venues reopen and university students travel home ahead of the Christmas period.
TfL is asking customers to plan ahead and travel during the quiet times.
These are currently between 08:15 and 16:00 and after 17:30 on weekdays, and before noon and after 18:00 on weekends on public transport. On the roads, the quiet times are between 10:00 and 15:00 and after 19:00 on weekdays, and before 10:00 and after 18:00 on weekends.
Across London, TfL has been running a full planned service for several months to help ensure there is sufficient space for all those needing to travel around the capital, with buses continuing to operate around the clock.
Extensive signage is in place on buses reminding everyone to socially distance, and TfL's enforcement staff and its police partners are actively enforcing the national requirement for everyone to wear a face covering over their nose and mouth while in a station or travelling on public transport, unless they are exempt.
Dettol hand sanitiser, proven to kill 99.9% of bacteria and viruses, including coronavirus, is now available free from more than 1100 hand sanitiser units on the transport network including more than 30 bus stations.
To support customers to plan their journeys, the TfL Go app makes it easier to plan journeys while on the move.
The iPhone app provides information on the quiet times to travel and real-time information, including live “next bus” information. An Android version of the app will be released in the coming weeks.