By the end of the session the trainee should understand:
what we mean by “stress”
what stress is, and what it is not
that stress is a personal instinctive reaction to certain events perceived or otherwise.
Welcome the trainees. Outline the administrative and domestic arrangements, ie breaks, meals, fire procedures, location of toilets, smoking arrangements, messages, etc.
If trainees do not know one another, ask them to give their names and job titles.
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