• 30 minutes (half day course)

  • 45 minutes (one day course)

  • 210 minutes (two day course)

  • 300 minutes (three day course)

There will be time for role plays only on two and three day courses, with time for more participants to take part in the role plays on the three day course. On the half day course, reduce the interactive elements to reduce unit duration to 30 minutes.



  1. Laptop/projector, flip chart and pens

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