Supervisors and line managers have a vital role to play in preventing and dealing with stress. In summary, they should:

  • be fully aware of their employer’s stress management policy and understand its importance

  • ensure that it is communicated to their staff

  • identify the risks affecting their particular part of the organisation

  • address sources of stress

  • watch out for signs of stress in individual members of staff, and in themselves

  • set a good example themselves

  • avoid putting any unnecessary pressure on their staff

  • be approachable

  • provide support

  • understand what action needs to be taken if a team member is stressed

  • ask for help when required.

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