Trainer’s Guidelines


The aim of the exercise is to allow trainees to rehearse some of the communication skills covered in the context of thinking about a first meeting with a new service user.

Items Required

You will need:


  • Give a copy of Handout 1: Communication Skills to each trainee.

  • Allow 15 minutes to complete the exercise.

  • When you have collected in the completed forms, arrange for individual or corporate feedback.


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