Duration

Unit No.

Topics

Day 1 of 2

9.30–10.00

1

Introduction, the recruitment process and legal considerations.

10.00–10.45

2

Defining the need (job descriptions).

Coffee

11.00–11.45

2 (contd)

Defining the need (person specifications).

11.45–1.00

3

Attracting candidates.

Lunch

2.00–3.00

4

Screening applications and selection techniques.

Tea

3.15–4.45

5

Interviewing: preparation.

4.45–5.00

Questions, summary and action points.

Day 2 of 2

9.30-10.00

Review of day one and introduction to day two

10.00-10.30

6

Interviewing: first impressions

10.30-11.00

7

Interviewing: asking the right questions

Coffee

11.15-11.45

7 (contd)

Interviewing: asking the right questions

11.45-12.30

8

Interviewing: active listening

Lunch

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