• 60 minutes with newspaper exercise (one day course)

  • 75 minutes without newspaper exercise (two and three day courses)


  • To understand in detail the importance and role of feedback in appraisal.

  • To know what components of feedback make for success, using the Johari Window as a framework.

  • To practise giving and receiving feedback.


  1. Syndicate rooms.

  2. Newspaper articles.

  3. Handout 8, Slides 6, 8 and 9, Activities 5 and 6

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