• 30 minutes (half and one day courses)

  • 60 minutes (two and three day courses)


To assist participants to:

  • understand the benefits of carefully set objectives

  • distinguish SMART from other objectives

  • set performance measures

  • monitor objectives.


  1. Slide 7 and Activities 3 and 4


Appraisal has a strong, forward-looking element and many organisations find that setting, monitoring and reviewing objectives is a sound way of improving and tracking performance. Depending on the culture, this can be very formalised, but a common characteristic amongst many managers is that setting well-defined objectives needs practice, hence the time allocated to this unit.

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