30 minutes (three day course)
To understand the importance of coaching and apply it in appraisal and post-appraisal situations.
To recognise when coaching is appropriate.
To know how to structure a coaching session.
Coaching exercise equipment..
Handout 14 and Slide 14
Ask the participants to define coaching. One definition is “helping a colleague on-the-job to solve a problem or learn to do a new task”. Coaching is an important part of the manager’s role. It is normally a planned activity to help achieve defined learning objectives but it can be impromptu and informal. It can be incorporated into a development plan following appraisal.
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