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The manner of conducting appraisals has a powerful impact on levels of trust and commitment. It should vary, taking into account:

  • the particular person

  • the situation, and

  • the organisational style.

Before and during the appraisal meeting, a useful framework for understanding this variation is to look at the degree of involvement of the appraiser and the appraisee in the discussion process.

  • Directive. At one extreme, the appraising manager takes a strong lead, doing most of the talking and decision-making.

  • Self-directive appraisal. At the other extreme, the appraisee takes decisions and does most of the talking, so that there is a strong element of self-appraisal.

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