When there are potential difficulties in appraisals, the issues may get swept under the carpet or, if inexpertly handled, can leave a sour atmosphere which can spill over into the whole relationship and sometimes lead to damage to subsequent performance review meetings and appraisals.

What sorts of situations are difficult in appraisals and what causes difficult appraisal situations? There may be issues regarding:

  • motivating employees

  • handling aggression or conflict

  • managing emotional situations

  • dealing with reluctance to change

  • delegating

  • tackling prejudice, for example on grounds of age, gender, race

  • re-ordering priorities

  • lack of competence

  • personality differences

  • dealing with history.

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