By the end of the session the trainee should understand:
how stress affects individuals
why it is important for the organisation and its managers to pro-actively manage stress levels among employees.
Welcome the trainees. Outline the administrative and domestic arrangements, ie breaks, meals, fire procedures, location of toilets, smoking arrangements, messages, etc.
If trainees do not know one another, ask them to give their names and job titles.
Outline the main objectives of the course. Show slides, Course objectives and Agenda.
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