• 30 minutes (one day course)

  • 60 minutes (two day course)

  • 90 minutes (three day course)


  • To highlight the benefits of good internal communication.

  • To investigate the methods available.

  • To consider intranet design.


  1. Laptop/projector, flip chart, pens.

  2. Organisation’s brochures and/or newsletters

  3. Activity 4, Handout 8 and Slide 14


  • Show Slide 14 and use this as a basis for discussion of:

    • what issues are best communicated through the internet

    • advantages and disadvantages of different types of internet communication.

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