Widespread access to the internet is now a common feature of the workplace and it is important that both employers and employees have an understanding of the benefits and the problems that such access can bring. Any organisation should aim to gain the maximum value from the internet and email, while remaining aware of the technical and commercial risks that can arise if the technology is misused.

The main business uses of the internet and email are:

  • searching for information and data

  • sending and receiving information, notes, memos, documents and messages

  • as a marketing tool, to promote an organisation or to facilitate e-commerce

  • as a recruitment tool

  • for web-based training.

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