Duration

  • 30 minutes without exercises (one and two day courses)

  • 90 minutes with exercises (three day course)

Objectives

  • To register the importance of recognising grievances.

  • To show why effective grievance management is necessary.

Resources

  1. Seating arrangement that enables participants to move chairs to form three-person discussion groups.

  2. Flip charts, pens and Blu-Tack.

  3. Handout 1, Slides 2, 3 and 4.

Details

  • Explain:

    • what a grievance is — show Slide 2

    • how it mirrors disciplinary action by the employer

    • the damages grievances can cause if ignored — show Slides 3 and 4

Want to read more?

This content requires a Croner-i subscription.

No Subscription?

;

Contact us to discuss your requirements.

Book a demo
Call an Expert:

0800 231 5199

Talk to us on

live chat