30 minutes (all courses)
To introduce participants to each other.
To explain the purpose of the course and how it will be conducted.
To deal with any initial concerns participants may have.
Seating arrangement that enables participants to see each other.
Flip chart, pens and Blu-Tack.
Notepaper, pencils and name cards.
Binder for course materials.
Slide 1 and Activity 1.
Ask participants to introduce themselves in turn, stating:
who they are
what they do
difficulties they have encountered with grievances
what they hope to gain from the course.
This content requires a Croner-i subscription.
Existing subscriber? Log in
Contact us to discuss your requirements.
0800 231 5199
Croner-i is the trusted source of expert guidance and time-saving tools.