A number of legal obligations must be recognised when handling grievances.
Acas Code of Practice on Disciplinary and Grievance Procedures (republished in March 2015) — The Code sets out provisions as to how managers should handle grievances. Although the Code is not legally binding, a failure by the employer to adhere to it when dealing with an employee’s grievance is likely to act against the employer’s interests if the employee should subsequently bring a complaint before an employment tribunal.
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