Duration

Unit No.

Topics

Day 1 of 2

9.30–10.00

1

Introduction and programme objectives.

10.00–10.30

2

The purpose of discipline and the manager’s role.

10.30–11.00

3

The legal aspects.

Coffee

11.15–11.45

3 (contd)

The legal aspects.

11.45–12.45

4

Misconduct and incapability.

Lunch

1.45–3.15

5

Informal discipline.

Tea

3.30–4.00

6

The role of the disciplinary interview.

4.00–5.00

7

Preparing and planning to conduct the disciplinary interview.

5.00–5.30

Questions, summary and action points.

Day 2 of 2

9.30–9.45

Review of day 1 and introduction to day 2.

9.45–11.00

8

Conducting a formal disciplinary interview: interviewing skills.

Coffee

11.15–12.45

9

Conducting a formal disciplinary interview: role-plays.

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