Introduction

Disciplinary action is needed when an employee behaves badly or fails to reach a satisfactory standard of performance. The disciplinary policy of a company should:

  • specify concisely and definitively the disciplinary rules

  • explain the process and sanctions for non-compliance.

Managers should aim to achieve a fair and consistent handling of all disciplinary and performance issues.

Disciplinary action aimed at improvement should always be the first priority. The punitive element of discipline should only be used when positive initiatives fail. Dismissal should be the absolute last resort.

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