Care services must relate to a wide range of individuals, professionals and services to which their service users need to have access. As integrated health and social care systems are rolled out, there will be a need for care providers to adapt to the new models of care being developed and commissioned.

Responsibilities for a person’s care, treatment and support are most likely to be shared with outside organisations. It is therefore important to have standards to make sure that service users benefit from these other services.

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