Taking care to protect all visitors — including those who are uninvited — is a requirement that, if not properly dealt with, could lay an organisation open to liability for civil action or even prosecution for breach of legislative duty.

Visitors to premises are likely to be put at more risk by hazards than employees, as they are likely to be unfamiliar with the workplace. How an employer keeps visitors safe from harm will depend on the particular hazards in the employer’s workplace and on any particular needs or characteristics of the visitor.

This topic guides you through the steps employers need to take to ensure that all visitors remain safe while on site as well as ensuring that the workforce is not put at risk of harm due to the presence of visitors in the workplace.

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