Taking care to protect all visitors — including those who are uninvited — is a requirement that, if not properly dealt with, could lay an organisation open to liability for civil action or even prosecution for breach of legislative duty.

Visitors to premises are likely to be put at more risk by hazards than employees, as they are likely to be unfamiliar with the workplace. How an employer keeps visitors safe from harm will depend on the particular hazards in the employer’s workplace and on any particular needs or characteristics of the visitor.

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