Policy Statement

In recent years, physical attacks, threats and abuse directed towards healthcare staff have become increasingly common.

This practice understands its responsibilities under health and safety legislation to ensure the welfare of its staff. It believes that nobody has the right to subject practice staff or patients to threatening, insulting or abusive words or to behaviour that could lead to violence, or cause harassment, alarm or distress. The practice, therefore, operates a zero tolerance approach to violent or aggressive incidents. All patients who exhibit such behaviour will be reviewed and, if necessary, removed from our lists.

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