• Service providers must by law have clear procedures to protect staff who are at risk from violence, harassment or bullying. Legal Requirements and Guidance

  • Workplace violence includes incidents in which workers are abused, threatened or assaulted in circumstances relating to their work. Definition and Incidence

  • A failure to take action to prevent violence at work can lead to poor performance, high levels of stress and sickness absence and to poor morale amongst staff. Benefits of Action

  • The initial assessment of needs conducted for each new or prospective service user should include an assessment of the risk of violent or aggressive behaviour. Assessing Service Users

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