Service providers must by law have clear procedures to protect staff who are at risk from violence, harassment or bullying. Legal Requirements and Guidance
Workplace violence includes incidents in which workers are abused, threatened or assaulted in circumstances relating to their work. Definition and Incidence
A failure to take action to prevent violence at work can lead to poor performance, high levels of stress and sickness absence and to poor morale amongst staff. Benefits of Action
The initial assessment of needs conducted for each new or prospective service user should include an assessment of the risk of violent or aggressive behaviour. Assessing Service Users
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