Policy Statement

This policy shows how a care home or domiciliary support service can promote the mental wellbeing of its service users and acts when it recognises that their mental health is suffering. It is written to reflect the concerns that people with mental health issues:

  • often find it difficult to discuss how they are really feeling, when mentally unwell

  • worry about being stigmatised if they admit to having a problem with their mental health

  • find it difficult to obtain the care and support they need for their mental ill health.

The policy is written in line with the Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017, particularly:

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