The installed technology within an organisation should be a key strategic and operational focus. This includes ensuring appropriate infrastructure for wireless communications and supporting telecoms and IT systems, including smartphones and tablets.

This topic shows how to manage these technologies properly to improve the efficiencies and effectiveness across all departments in an organisation. It also assesses how to build up an efficient WLAN, how to assess the needs of the user, speed and security of a network and what considerations to take into account when installing an UPS.

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