Training is the process of developing staff to an agreed level of competency, so they have the knowledge and skills to perform or enhance their role.

A planned programme for the training and development of staff is essential to ensure good practice and the provision of a quality service. The programme should include induction, statutory and mandatory, and further training suitable to the needs of the practice.

Staff skills should be kept up to date by ensuring access to appropriate continuous professional development opportunities in line with the needs of the practice, regulatory requirements and individual career plans.

This topic covers the assessment of training needs and the setting up of training policies and programmes. Training is also covered in the following topics:

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