This care at home agency aims to achieve the person-centred national health and social care standards set out in My Support, My Life by ensuring that our service users are given the support they need through our staffing provision. The service always carefully monitors and reviews its staffing complement and turnover and terms and conditions of service to ensure that it employs staff who are of the required calibre to provide high-quality care and to enhance the practice of these members of staff.
In these ways the agency will ensure that it will meet the following standards.
“3. I have confidence in the people who support and care for me
Responsive Care and Support
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