Policy Statement

This policy shows how this care home involves as partners the relatives and friends of service users in their care. It is in line with the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 to provide safe, person-centred care that takes into account service users’ wishes and preferences.

This home is committed to the idea that each service user should maintain relationships with relatives and friends in any way that meets individual needs. The home recognises that the relatives and friends of service users will often have extensive experience of caring for the service user in the past and their continuing involvement will usually contribute to the service user’s current wellbeing.

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