Introduction

This document sets out the respective rights and responsibilities of the management and staff who are providing you with your care and support of the [supported living service/care provider] and [Enter name of service user/tenant].

The care services provided by the [supported living service/care provider] are regulated by the Care Quality Commission.

We try to provide excellent care. We will do everything possible to respect your rights in your tenancy and, as set out in your tenancy agreement, by observing the values of privacy, dignity, independence, choice, civil rights, security and fulfilment.

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