This policy is written in line with the requirements of the Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017 and accompanying statutory guidance. Compliance with the regulations should ensure that registered domiciliary support services are always delivering safe, effective person-centred care.
The agency considers that its care workers should ensure the security and safety of service users and their homes at all times when visiting their homes and providing personal care.
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