Manned security services are often the most visible form of security, whether used in reception areas, at perimeter gatehouses, as keyholders, or for patrolling.

Security guarding is often contracted out because of cost and liability factors. It is often the largest cost item in an organisation’s security budget. Operatives will also be the first point of contact of visitors and employees, and will be perceived as representing the organisation. As such, great care must be taken when selecting the service, including those who will be responsible for supervising the service.

Operatives are also likely to be the first to identify any suspicious behaviour. As such, they must be fully motivated so as to maintain situational awareness.

This topic details how to ensure the organisation is provided with an effective guarding service.

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