This topic discusses how adult social care managers and leaders create a service culture that always keeps their service users and staff safe from all forms of abuse and harm, and how they should act when having to consider evidence that service users are being harmed, are at risk of being harmed or have been harmed because of abuse or neglect.

It discusses the systems and processes that they must have in place to ensure their service users are always safe and well protected from abuse and neglect, and how it must work closely in partnership with local authority safeguarding teams and the care regulator.

This is one of three safeguarding topics. The others are:

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