Please note that all Croner-i policies are templates and should be amended to fit your requirements.

Aggression Towards Staff

This policy sets out the values, principles and procedures underpinning this care service’s approach to aggression and violence towards staff. It is in line with Regulation 29: The Appropriate Use of Control and Restraint of the Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017 and standards developed under the Health and Safety at Work Act 1974, setting out an employer’s duties to provide a safe working environment for their staff.

The service considers that staff should be safe at work and should not be exposed to undue or unreasonable risk. It believes that staff must be able to work safely, free from the threat of injury or upset through acts of aggression and violence.

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