This topic covers the steps managers and their staff should take to deal with suspected abuse or harm in their service.
It summarises the signs of different kinds of abuse and suggests actions following disclosure of abuse as described in the NICE guideline, N189, Safeguarding Adults in Care Homes. Though the NICE guidance is specifically for care homes, much of it applies to all care services.
This is one of three safeguarding topics. The others are:
Safeguarding Service Users from Abuse or Harm: The Policy Context
Safeguarding Service Users from Abuse or Harm: Leadership and Management.
The registered manager should:
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