If you as a staff member consider, suspect or become aware of a service user being abused you should carry out the following.

  1. You may consider or suspect that a service user is being abused if, for example:

    1. a service user tells you

    2. you see or hear a person being abused

    3. you hear from some other person that a service user has been or is subject to abuse.

  2. If you have any concerns or suspicions that anyone is being abused you must report them the service’s safeguarding lead/your line manager for further action.

  3. You should follow up all concerns, suspicions, allegations, complaints, disclosure or direct evidence.

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