If you as a staff member consider, suspect or become aware of a service user being abused you should carry out the following.
You may consider or suspect that a service user is being abused if, for example:
a service user tells you
you see or hear a person being abused
you hear from some other person that a service user has been or is subject to abuse.
If you have any concerns or suspicions that anyone is being abused you must report them the service’s safeguarding lead/your line manager for further action.
You should follow up all concerns, suspicions, allegations, complaints, disclosure or direct evidence.
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